TERMS & CONDITIONS

FAQs

Terms & Conditions

To make your reservation, see your Travel Agent, or for more information, visit the website at monogramsindiadiscoveries.com or call reservations at 1.800.425.3575.

PLEASE READ CAREFULLY

Reserving or participating in any travel services offered by Globus family of brands (India) Pvt Ltd., wholly owned subsidiary of Group Voyagers Inc, USA, (authorized to do business as Monograms) (hereinafter "The Company", “we”, “us”) constitutes a contractual agreement between the participant (“you") and The Company and is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"), which include a Health & Safety and any other applicable waivers (see "Waivers" section) for your trip. You must be at least 18 years of age to make a reservation. In all cases, the person making the reservation represents and warrants that all participants have consented to, accepted, and agreed to be bound by these Terms.

The Company reserves the right to update or amend these Terms at any time prior to you making a reservation. An up-to-date copy of these Terms is accessible on The Company website www.monogramsindiadiscoveries.com. The Terms as listed online when completing a reservation are those that control.

Any payment made to The Company shall be deemed to constitute full acceptance of these Terms, including a Health & Safety Waiver.

Reserving or participating in any travel services offered by Globus family of brands (India) Pvt Ltd., wholly owned subsidiary of Group Voyagers Inc, USA, (authorized to do business as Monograms) (hereinafter "The Company", “we”, “us”) constitutes a contractual agreement between the participant (“you") and The Company and is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"), which include a Health & Safety and any other applicable waivers (see "Waivers" section) for your trip. You must be at least 18 years of age to make a reservation. In all cases, the person making the reservation represents and warrants that all participants have consented to, accepted, and agreed to be bound by these Terms.

The Company reserves the right to update or amend these Terms at any time prior to you making a reservation. An up-to-date copy of these Terms is accessible on The Company website www.monogramsindiadiscoveries.com. The Terms as listed online when completing a reservation are those that control.

Any payment made to The Company shall be deemed to constitute full acceptance of these Terms, including a Health & Safety Waiver.

Guest Check-In

Immediately after making your reservation, you must complete the Guest Check-In process to register for your trip. Completing Guest Check-In is required to confirm your reservation. Services will not be provided if you do not complete Guest Check-In and you will be subject to cancellation fees.
During Guest Check-In, you will be asked to verify the names on the reservation, provide at least one email address for reservation communications, and acknowledge and accept Terms & Conditions and a Health & Safety waiver for your trip.

Group Reservations

Additional Terms & Conditions apply to Group reservations (being a reservation with 8 or more participants). The Company provides these Group Reservation Terms & Conditions at the time the Group reservation is made or upon request. For Travel Agents, the Group Reservation Terms & Conditions are available on request.

Deposit, Payments, Confirmation & Invoicing

Pricing & Price Guarantee
All trip prices are in Indian Rupees (INR). Prices shown are per person, based on two people sharing a room. Prices do not include airfares, except where noted on specific itineraries, and are subject to change without notice. Prices are valid only for Indian residents/passport holders.

Pricing for our trips and services are subject to change at any time prior to receipt of full deposit. Once The Company processes any payment for services, the price is guaranteed not to increase unless you amend your reservation.

All quoted prices are subject to change depending on any changes of rate or additional government level taxes (currently GST), levies and CESS (currently nil) and the Company will comply in accordance to the applicable taxes at the time of collecting payment from the customer.

Deposit to Hold Space
At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit is required. For the exact amount, see below.

Full Payment
Full payment is required by the final payment date. The final payment date is dependent upon the trip and services booked. See section “Deposit Amounts, Final Payment Dates, & Cancellation Fee Schedules” below.

If you or your booking agent do not pay the full invoice by the final payment date, your reservation and all services on the reservation, will be cancelled, and your deposit will be forfeited.

Reservations made after the final payment date require full payment at the time of reservation and will include any late reservation fees.

Confirmation
Your reservation is confirmed when your initial deposit payment is processed. Your invoice, when documented as payment received, is confirmation of services on the reservation.

Accuracy of Invoice Details
You are responsible for providing and verifying full, complete and accurate information for all participants and services at the time of reservation. Under no circumstances is The Company liable for any errors or omissions in the information provided by you to complete the reservation. If you do not notify The Company of any error within 5 days of making the reservation, you are solely responsible for all fees assessed due to incomplete, erroneous or inaccurate details.

Billing Errors
In the case of billing errors, The Company reserves the right to re-invoice you with correct pricing.

Deposit Amounts, Final Payment Dates & Cancellation Fee Schedule

A deposit of Rs. 10,000 non-refundable, non-transferable, per-person, per-vacation is required to reserve space for you. Payment of the deposit indicates you have read and unconditionally accepted these Terms & Conditions. Your booking is not confirmed until the deposit is processed by Monograms and you receive a confirmation invoice.

Final payment for your vacation is due 30 days prior to commencement of services. Within the final payment date, payment in full is required at time of booking to reserve space. Reservations are canceled if final payment is not received by the due date; cancellation penalties apply, as noted below. Monograms is neither responsible nor liable to compensate you for the same.

Amounts listed below are per person. Final payment dates are determined on days prior to the commencement of services. Cancellation fees are calculated based on the days prior to the commencement of services in which notification is received. Cancellation fees include all services on the reservation, which is always non-refundable.

Cancellation Fees:
The following cancellations are applicable to all vacations unless otherwise noted.
  • 30-22 days prior to commencement of services: 20% of total price*
  • 21-8 days prior to commencement of services: 30% of total price*
  • 7-1 days prior to commencement of services: 50% of total price*
  • On departure day and later: 100% of total price*
REVISIONS FEES
On or Before Final Payment Date
All revisions to a reservation will incur a minimum Rs. 1500/- per person.

After the Final Payment Date
Any change to a participant’s name, trip date, or itinerary after the final payment date is treated as a full cancellation and new reservation. All cancellation fees apply in these instances. All other revisions apply the same revision fee as above. .

NOT INCLUDED IN PRICING
Unless specifically noted in your trip itinerary, the following is not included in your reservation.
  • Airfare to and from the start of your trip;
  • Intra-trip air, unless specified in the itinerary;
  • Airline baggage fees, including checked and/or excess baggage fees;
  • Other per-person taxes imposed by government entities;
  • All airport taxes and fees;
  • Port taxes;
  • Passports; visas; vaccinations;
  • Gratuities to your Tour Director, Cruise Director, Local Host®, driver, Local Guides, and/or ship’s crew; gratuities on ferries, trains, and cruise ships;
  • Laundry; telephone; minibar;
  • Entry/exit fees at airports;
  • Alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant or on board your vessel (these extra items will be billed to you before leaving the hotel, ship, or restaurant);
  • Airport transfers;
  • Optional excursions;
  • Porterage at airports and train stations;

PARTICIPATION ELIGIBILITY & REDUCTIONS

There are no age restrictions to travel on Monograms India Discoveries. The accompanying adults will remain responsible for the behavior, security and supervision of all minors on their reservation.

CANCELLATIONS & REFUNDS


Participant Cancellations
You may cancel your reservation by notifying The Company. Calculation of cancellation amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. See the chart above.

Cancellations by The Company
The Company reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under "Force Majeure").

In the event of a cancellation by The Company prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), The Company will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher. If this rebooking option is not acceptable to you, The Company’s only responsibility is to refund the amounts paid by you for the reservation.

In the event of a cancellation by The Company prior to departure or during your trip for conditions under Force Majeure (see section "Force Majeure"), The Company will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with The Company for one year past your original trip start date. If a future travel/booking credit is not acceptable to you, in the majority of Force Majeure situations, you can notify the company within 21 days of advisement and The Company’s only responsibility is to refund the amounts paid by you for the portion of your trip impacted. If you do not notify the Company within 21 days of advisement, a refund is no longer available.

The Company is not liable or responsible for any arrangements made independently of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion related charges.

Refunds
Any request for refunds is subject to these Terms.

Unused Services
No refunds will be issued for unused services (late arrivals, temporary absences from your trip or early departures), for unused transportation where group activity tickets are involved, or for voluntary modifications made by you.

Subject to Change Itineraries

Departures in 2022 advertised with ‘subject to itinerary modifications’ will have full details available in the release of the 2022 brochure.

The Company will notify you via email when the final itinerary is available, typically with the launch of the 2022 brochure. If your itinerary was previously advertised with ‘subject to change' or 'subject to itinerary modification’, you have the right to cancel your reservation without incurring cancellation fees within 7 days of this notification. You will receive a full refund if written or verbal notification is received by The Company within 7 days. After the 7 day period, full cancellation fees, as specified in the Deposit Amounts, Final Payment Dates, & Cancellation Fees Schedules section above, apply.

Force Majeure

In the event of a Force Majeure Event (as defined below), The Company shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind.

The Company assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an "Act of God" or any other condition outside The Company’s control ("Force Majeure Event"), including without limitation:
  • Fire
  • Landslides
  • Volcanic eruption
  • Inclement weather
  • Environmental pollution or contamination
  • Earthquake
  • Low or high water levels
  • Flood
  • Water or power shortages or failures
  • Tropical storms or hurricanes
  • Riots or civil commissions or disturbances or any other acts of similar nature
  • Sabotage
  • Strikes of labor disruptions
  • Arrests
  • Restraint of rulers or peoples
  • Expropriations
  • Acts of terrorism
  • War
  • Insurrection
  • Quarantine restrictions
  • Government health advisories or warnings or alerts of any kind of nature
  • Government seizures
  • Refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization
  • Damages to its facilities or the travel supplier and its facilities
  • Or any other unforeseen circumstances or any other factors unforeseen by The Company that adversely affects or hampers its ability to fulfil any of its contractual conditions.

Special Needs & Participation Requirements

Any special requirements or disabilities must be disclosed to The Company at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If The Company has not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, The Company may be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the Tour.

Suitability & Accessibility
Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways or locations that are narrow or inaccessible or of limited accessibility by wheelchair.

You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact The Company prior to making a reservation to determine what reasonable assistance might be available.

The Company will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases.

No refunds are provided for missed services or activities due to your inability to fully participate with the group, including keeping pace with the group, if conditions requiring assistance are not known to The Company at the time of reservation or when reasonably known by the participant.

Personal Services
The Company does not provide personal services or individual assistants to trip participants. Our staff are not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, or other personal needs. If you need such assistance, we strongly recommend you have a physically-able companion accompany you.

Wheelchairs
You must notify The Company at the time of reservation if you are traveling with a wheelchair, or if the need for a wheelchair arises after the reservation, then as soon as that need is known.

You must be able to walk up/down steps and on ramps without a wheelchair or walker for cruises. Motorcoach entrances and gangways/ramps may not be wide enough or equipped to accommodate these items.

The Company may allow collapsible wheelchairs that fit within the restrictions (1030mm/40.55” length x 555mm/21.85” width) when travel with a wheelchair is disclosed to The Company.

You are responsible for storage (e.g. in your room) and maintenance of any permissible wheelchair.

Authority to Remove or Refuse Participants
In the sole discretion of The Company, The Company may refuse transport to you or may require you to disembark if it is reasonably believed that you
  • Are dangerous to others or to yourself;
  • Have engaged in, are engaged in, or are threatening to engage in behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other participants, suppliers (including Service Providers), The Company representatives, or crew members, including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene;
  • Have failed or refused to follow, or are failing or refusing to follow The Company’s rules and procedures or the instructions of The Company, its representatives, or the crew members.
In the event you are removed, you may be left at any city, port or place the ship calls without any liability to The Company or its representatives. The Company shall not be required to refund any portion of the fare paid by you if you are removed pursuant to this section.

In the event you are removed, The Company will not be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by you. We shall be entitled to recover from you any costs or expenses incurred by The Company, its representatives, or the crewmembers in your removal or the exercise or enforcement of this clause.

Information Required for Reservation & Travel

As a condition of reservation, you must provide information requested by The Company along with your initial payment. The Company reserves the right to cancel your reservation and all services, and retain all related cancellation fees, if your information is incomplete or inaccurate. Your personal data secured for your reservation is used to process your services with our Service Providers. It may be necessary to transfer these details to other countries or authorities whose data protection and privacy laws are less stringent than those of your home country. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law.

By making a reservation with The Company
  • You consent to The Company storing, using, and transferring on this data to other third parties (including third parties outside your home country) for the purposes as stated above
  • You indemnify and hold harmless The Company and its affiliates in respect of The Company for storing, using and transferring this data as described above.
See The Company Privacy Policy for more information on usage of your data. www.monogramsindiadiscoveries.com/privacy

Information Required
  • Full name as per government issued ID with which you will travel
  • Address
  • Date of birth
  • Full passport details
  • Email address
  • Credit card information
  • Disabilities
  • Medical conditions
  • Dietary restrictions you make known to The Company
  • Emergency contact (non-participant)
  • On tour contact information (mobile phone or email address)
  • If any additional information is required, it will be requested from you with your reservation.

On Trip Experience

Baggage: Size, Weight, Quantity & Restrictions
Your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50 lbs (22 kg). We regret that we are unable to accept a second suitcase or any luggage exceeding these limits on any Monograms vacation. Some vacations have more restrictive regulations than those listed above. Refer to your Travel Documents for more information.

Monograms is not responsible for additional fees imposed by air carriers for baggage, and these fees are not included. You will be required to pay these fees directly to the airline at check-in.

No responsibility is accepted by Monograms for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the vacation. Travelers are strongly encouraged to not bring valuables such as jewelry and large amounts of cash. Any such valuables should not be left in baggage out of the control of the traveler. Baggage insurance is recommended.

Carry-on bags should not exceed the dimensions of 12"x11"x 6". Carry-on bags must be small enough to store in overhead bins or under the seat in front of you on motorcoaches and other transportation.

Damage & Liability
The Company has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. We recommend you purchase baggage insurance.

Dietary Requests
General
Special dietary or meal requests cannot be processed and are subject to availability at the hotel or venue. There is no guarantee of availability and The Company has no liability for availability.

When available, special requests are at the venue’s discretion. Any additional charge for the request is payable by you directly to the venue at the time of service.

Elevators
Some hotels have elevators, but not all do. If you require an elevator, inquire before making a reservation.

English
All Local Hosts®, Local Guides speak English and the local language. All trip commentary and instruction are conducted in English only. For safety, maximum enjoyment and understanding, you must be able to read, understand, and speak English.

Gratuities
Gratuities for your Local Hosts®, Local Guides, driver, are not included in the trip price and are discretionary.

Holidays, Special Events & Venue Closures
At times, venues are limited or not available due to local holidays, events or various seasons. The Company will indicate known closures in the itinerary or advisements, but not all closures are known in advance. The Company is not liable for venue availability. The Company will offer alternatives when possible.

Itinerary Timings
Itinerary timings are not guaranteed and are subject to change. No refunds are provided for changes to itinerary timings.

Optional Excursions
Optional excursions are not included in your reservation. Optional excursions are provided by independent third-party operators ("Excursion Operators"). Your contract for any optional excursion is between you and the Excursion Operators. The Excursion Operators may render services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is agreed and understood by you that any assumptions of liability, waivers, or releases that are part of the Excursion Operators' terms & conditions, and any terms that are required by such Excursion Operators will also inure to the benefit of The Company.

For operational reasons, not all optional excursions listed in the itinerary, in print, online, or in Travel Documents may be available during your trip. Your Local Host will advise of availability as applicable.

Photographs & Pictures
Photographs or pictures appearing in the brochure or on the website are solely intended as examples of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown are current at the time of publication and may not reflect the actual routing should the itinerary change.

Possession of Drugs
Any carriage or possession of illegal drugs will result in immediate termination of your trip.

You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.

Punctuality on Trip
The Company is not responsible for any losses, including missed sightseeing, meals, inclusions, optional excursions, or having to make alternate transportation or lodging arrangements, if you fail to meet the representatives at assigned timings and places/pick-up points while on trip. The Company will not refund nor cover any cost or expenses incurred, or compensate for any missed inclusions or optional excursions claimed, due to your inability to maintain punctuality.

Smoking
Smoking is not allowed on transportation that is exclusively provided by The Company. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking or vaping device. You are responsible to abide by and adhere to Service Provider's terms & conditions, including as they relate to smoking. This includes, but is not limited to, smoking only in designated sections of vessels, hotels or restaurants.

Smoking and Hotel Rooms
The Company contracts non-smoking rooms. Hotels may impose a 100% non-smoking policy. If you require a smoking room, a request may be submitted, but The Company cannot guarantee availability.

Safety & Medical Care

Certain risks and dangers may arise beyond our control, including but not limited to:
  • The hazards of traveling in undeveloped areas;
  • Travel by boat, train, automobile, aircraft, or other means of transportation;
  • Forces of nature;
  • Political unrest;
  • Acts of lawlessness or terrorism;
  • Accident or illness in remote regions without means of rapid evacuation or availability or medical facilities.
The Company will have no liability to you regarding the provision of medical care or the adequacy of any care that may be rendered. While The Company will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will indemnify and hold harmless The Company regarding the provision of medical care or the adequacy of any care rendered.

The Company is not responsible for such risks and dangers that may arise beyond its control. Payment of your trip indicates you accept these risks and dangers and agree to hold The Company harmless for them.

Government Travel Sites
The respective state Governments periodically issue and update travel warnings and travel alerts for all travelers and residents traveling domestically. It is your responsibility to review the current information on travel and security when making plans to travel with The Company. You are responsible for evaluation the travel information and your acceptance of risk of travel prior to making a reservation. Visit the site relevant to your travel as applicable for travel information. By making a reservation with The Company, you acknowledge you are aware of the travel information advised by the government as applicable in your case.

Illness
The Company reserves the right to remove or quarantine you if you show signs of illness, or pose a threat to the safety and health of other participants. Removal or quarantine for any health, safety, or behavior-related assessment is at the sole discretion of The Company or the Ship’s Operator or Captain. Any costs incurred for medical assessments, diagnosis, and/or any other medically-related charges are your responsibility to pay and are due at time of services.

You will be allowed to rejoin the trip with confirmed medical certification from a licensed health practitioner indicating fitness to travel without causing harm or posing a safety or health risk to other guests.

Medical Personnel
No medical personnel travels with your group or is present on board The Company vessels. The Company cannot guarantee the availability of medical facilities or for the quality of the care or services. Any medical attention you require while traveling with The Company must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense.

Vehicular Safety
You are responsible for wearing your seatbelt when provided. The Company and its Service Providers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the vehicle was equipped with them.

You are responsible for following the safety instructions provided to you. You are responsible for regulations for safety when accompanying minors. The Company does not provide child safety devices.

Pregnant Guests
The Company does not have specialized facilities and/or treatments required for childbirth, prenatal, or early infant care on board its cruise ships, nor may those facilities be available at ports of call or on land stays. You should consider the risks of traveling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy.

Weapons
Weapons are not permitted. This includes firearms, knives, mace, brass knuckles, and weapons of any other type

Hotels & Cabins

Hotels are listed in the accommodation section of our website.

Air-Conditioning
Air-conditioning in hotels is not guaranteed, and its availability depends on local and national laws/regulations. Though hotels may have air-conditioning as a listed amenity, its usage is often unavailable at night or in the off-season. The Company has no control over air-conditioning at hotels.

Check-in Times
The Company does not secure early check-in (unless specifically noted in an itinerary). Check-in times vary worldwide and are solely at the discretion of the hotel. At your discretion, you may inquire about early check-in when you arrive and pay the hotel directly for this service.

Hotel Changes
Hotels are not guaranteed. The Company reserves the right to substitute hotels of similar standards at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full cancellation fees apply.

Hotel Reward Points
Hotel rewards/points cannot be earned or redeemed with hotels used by The Company.

Room Configuration
The Company contracts standard, twin-bedded rooms (two separate beds per room). Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by The Company.

Singles
Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located.

Triple Rooms
Availability of triple rooms at hotels varies by itinerary.

Triple rooms accommodate three people, but do not guarantee three separate beds. An additional bed, if available, is at the hotel’s discretion and may be a roll-away bed put in for the night or a convertible sofa. If existing beds accommodate three people, and you request something additional, payment of the additional bed is payable by you directly to the hotel at checkout.

Transportation

Alcohol
Alcohol consumption is not permitted on any vehicles.

Transfers
Transfers are provided by independent third-party transportation companies. Airport transfers are by independent private cars.

The Company is not responsible for flight delays, delays in immigration or customs, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are non-refundable.

Trip Documents

It is your responsibility to obtain and have in your possession proper and valid documentation required for entry and departure for each region you travel. You are solely responsible for the cost incurred during travel for missing, incomplete or defective documentation. The Company is not liable for any loss or expense incurred due to loss, damage, or errant entry, exit or travel documentation.

Documents for Minors
Due to heightened security, it is your responsibility to know, understand and ensure you have the proper documentation for traveling with minors.

Guest Communications
The Company will send invoices, hotel lists, travel advice, and other information to the email address provided when making the reservation.

Member Certificate
Acceptance on your trip is subject to presentation of the Tour Participant Certificate, which will be available in your final Documents.

Government approved IDs or Passports
You must have an approved Govt photo identity cards to travel for all participants. The IDs must be currently valid.

Vaccinations or Medical Certificates
You are responsible to verify medical requirements for your travel. This includes, but is not limited to, vaccinations, medical certificates, and insurance policies.

Waivers

Health & Safety
Signing of a Health & Safety Waiver is required for travel with The Company. You will not be allowed on trip without signing the waiver and you will be subject to the cancellation fees above. You can view a copy of the Health & Safety Liability Release by accessing the website

Waivers General
During the course of your cruise, tour, or excursion, you may encounter the opportunity to participate in additional, optional activities that are provided by independent third-party suppliers. The suppliers of those optional services may render those services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is understood that any assumptions of liability, waivers, or releases that are part of the suppliers’ terms and conditions or that are required by those independent suppliers will also inure to the benefit of The Company.

Service Inquiries After Your Trip

The Company Contact
If you wish to inquire about any services, ensure all correspondence is received by:

Globus family of brands India Pvt Ltd,

24, 1st Main Rd, Vyalikaval, Lower Palace Orchards,

Guttahalli, Bengaluru, Karnataka 560003, INDIA

Claims or Complaints
Any complaint or claim involving your trip or the services offered by The Company or involving the negligence of any suppliers (including Service Providers), sub- contractors, or agents in relation to any service provided to you must be made to the Local Host® immediately while on trip.

Written notification to The Company may be submitted to the address above and must be received within 14 days of the trip completion, except where such limitations are prohibited by law.

Responsibility

The Company
Globus family of brand India Pvt Ltd (wholly owned subsidiary of Group Voyagers Inc.) is an independent company (“The Company”) licensed to market and distribute travel products under the Monograms, brand name, and arrange for the trip services, including transportation, sightseeing, and accommodations through independent contracts with third-party suppliers.

Company Representation
No person, other than an authorized representative of The Company by a document in writing, is authorized to vary, add, or waive any Term or Condition on its brochure or website, including any term or condition set forth in the preceding provisions.

A provision of these Terms may not be waived or varied except in writing, signed by the party or parties to be bound.

International Conventions & Treaties
The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers (trip participants). To the extent permitted by any relevant local law, where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail or road carrier, or any stay in a hotel, The Company’s maximum liability is the maximum that would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montréal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.

Liability
The trip participant agrees that neither The Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier (including any Service Provider) providing services, any insurer or insurance administrator, or any other person.

Right to Accept or Reject
The Company reserves the right to accept or reject any person as a trip participant; to expel any participant from the trip; to make changes in the itinerary whenever The Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a trip at any time.

You acknowledge and agree that our Service Providers may reserve similar rights regarding their services. You agree to abide by such conditions, and further agree to indemnify and hold us harmless against any exercise of such rights by any Service Provider.

Service Providers
Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services (Service Providers) are independent third-party contractors and are not agents, employees, servants, or joint venturers of The Company or its affiliates.

From time-to-time, and for the purpose of identifying those Service Providers as the provider of a component or part of a cruise, package or tour, some or all of those entities may utilize the name “Monograms” on promotional media, signage, or attire. Although you may see The Company name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by Service Providers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control, or the right to direct or control by The Company of services that are provided by the Service Providers, or of the employees, servants, or agents of the Service Providers.

All certificates and other Trip Documents for services issued by The Company are subject to the Terms & Conditions specified by any of our Service Providers, which are available upon request, and to the laws of the states in which the services are supplied.

Service Responsibilities
After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company, depending on the circumstances, The Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of trip participants, and any resulting savings will be refunded by The Company to trip participants.

Disputes
Any dispute between the trip participant and The Company, directly or indirectly relating to the Terms and/or to the trip undertaken, shall be first submitted to mediation in Bengaluru, Karnataka, India, before a mediator mutually agreed to by the parties.

Arbitration
Any claim against The Company must be brought within 60 days after the date of the completion of the trip and not later. The parties hereby agree and specify that claims may be brought only in the state or federal courts of Colorado, and the parties specifically consent to jurisdiction and venue in Colorado. Neither the parties nor any affiliate of the Company shall in any case be liable for damages other than compensatory damages, and the parties hereby waive any right to claim punitive or exemplary damages. Colorado law governs this contract and all proceedings arising out of or related to this agreement.

Trade Names

Monograms
MONOGRAMS is a trademark owned and/or applied for and/or registered by Globus Gateway Ltd Inc., in the Indian Trademark Registry and in other global jurisdictions. Globus Family of Brands (India) Private Limited is an authorized user of the trade and service mark, MONOGRAMs, owned by Globus Gateway Ltd, Inc.